eTXHealthinsurance
Testimonials
“Your company is very personable, pleasant to deal with and patient
with all my questions. I was new to HSA's and wanted to make sure I
had a good understanding of what it was.”
Most
agents don't take the time to really get to know you and what you're looking
for, they are in a hurry,
rushed and often just trying to make a commission. Your company is very
personable, pleasant to deal with and patient with all my questions.
I was new to HSA's and wanted to make sure I had a good understanding of what
it was.
Everyone
I talked to was very nice and helpful--answered all my questions. Ray
LeRoy actually called me after hours twice to answer questions.
I have recommended you to a few others and will continue to do so. Keep
up the good work! Linda
Nelson
Lenexa, TX
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"Tim Holt responded quickly to my initial request, provided helpful information,
walked me through the process, was accessible whenever I had questions and
made me feel like my business was important to him and your company."
I
had a great experience purchasing insurance. It was refreshing.
Tim Holt responded quickly to my initial request,
provided helpful information, walked me through the process, was accessible
whenever I had questions and made me feel like my business was important to
him and your company. Tim has been terrific, polite, accessible and
very knowledgeable. He helped me narrow down the choices to the best
option for me and clearly explained how to set-up and use my HSA. I
found you online and decided to call to get additional information. The customer
service and response by Tim Holt was so outstanding that I decided to proceed. Rosario
Holguin
Communications Director
El Paso, TX
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“I appreciate the personal touch and the idea that I have someone to
contact, by name, if I have any questions.”
“I've
had very little experience in shopping for individual policies because my
employers have provided insurance for me. Rob
Tavis did the research for me and gave me several options which made it
easy then for me to choose the one I wanted. I have received excellent service
and Hoyt has been great to work with.” “I
appreciate the personal touch and the idea that I have someone to contact,
by name, if I have any questions. I would recommend your company” Sharon
Womack
Office Manager
Tomball, TX
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“I value excellent customer service and many of my decisions related
to business came down to the level of service and wisdom and Ray exceeded
my expectations.”
“I
have been dealing with Ray
LeRoy
on Health Insurance and I wanted to let you know that I am highly pleased
with the service he provided. The professionalism and knowledge was outstanding.
I value excellent customer service and many of my decisions related to business
came down to the level of service and wisdom and Ray exceeded my expectations.
He has a rare quality that I wish 99% of the businesses and people for that
matter had in this world. Businesses have sacrificed the excellence
in customer service for cheaper, less experienced folks.”
”Mostly, I would like to thank you for the service and excellence Ray
hosted my husband and I in our search for Health Insurance. I will surely
allow others to know of his work and recommend to anyone I know that needs
this type of business.”
Melissa
McKinley
Killeen, Texas
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“Diane would answer my questions after thoroughly researching the problem.”
“My
shopping and purchasing experience with your company was excellent. Diane
Dunning was excellent. She is knowledgeable and helpful - she responds
quickly and thoroughly. Diane would answer my questions after thoroughly researching
the problem.” “I
have traveled in the US and to South Korea to speak on MSAs (now HSAs).
I think the key to promoting this very important insurance in the US is a
simple, yet thorough approach, which you have accomplished. You all
are doing a great job. If you ever need anyone to support HSAs, let
me know.” Shelley
C. Giebel, M.D.
Belton, TX
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"You Made It Easy To Compare Prices and Services of the Different Plans"
I am very pleased
with your service. Your email response to my questions was very quick
and thorough, and you made it easy to compare prices and services of the different
plans. The
service has been quick and thorough, and really beyond expectation.
I like that you deal directly with the health insurance company for me, so
I didnt have to through their phone system to ask for an additional
insurance card. Thank you for handling it for me! Holly
Weise
Austin, TX
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"I believe Tim has strong expertise in the available plans."
It was a very good shopping experience. I worked with Tim
Holt directly. He is a very good advisor and genuine. I believe
Tim has strong expertise in the available plans. My Friend referred
me to Tim and I found it beneficial for me. Tim got me a very economical
plan. Prathyusha
Rodda
Dallas, TX
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"He (Tim) was always prompt in calling us back and was very knowledgeable
and helpful in determining what plan would work for us. We wish all
customer service experiences were as good as this one.I believe Tim has strong
expertise in the available plans."
Our shopping experience was stress free and extremely pleasant. We talked
to Tim Holt several times during our enrollment
process. He was always prompt in calling us back and was very knowledgeable
and helpful in determining what plan would work for us. We wish all
customer service experiences were as good as this one. HSA
for America employees were all great and helped us get through the process
quickly and efficiently. We don't think you could have made this a more
positive experience for us. We chose to do business with HSA for America
because the website was so informative and easy to navigate. We spoke
to Tim early in the summer and then had to delay our decision for quite awhile
due to some personal problems. Tim kept in touch but was not pushy.
We appreciated his professionalism and patience. He answered all of
our questions promptly and got back to us on a few things he was not sure
of. It was a refreshing to deal with such professionals. Frank
and Carol Gerome
Coppell, TX
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"He (Ray) was obviously knowledgeable and answered our many questions
over the course of weeks via phone calls and e-mails."
We had a good experience with Ray LeRoy.
He was obviously knowledgeable and answered our many questions over the course
of weeks via phone calls and e-mails. He was very patient and thorough.
He advised us as to which of two companies would likely be best, once we had
it narrowed down to those.
Since we had an exclusion in our offer, we needed additional advisement
as to whether or not to accept that offer, and he helped us to understand
why that was there and how to proceed. We have used eTXHealthinsurance
in the past and wanted to use the company again, as we had a very positive
experience then. We have recommended eTXHealthinsurance
to others more than once. Next we plan to purchase an accident policy
through eTXHealthinsurance
to reduce our cash outlay in the event of an accident.
Jeremy & Jennifer Stollings
Amarillo, TX
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"I chose eTXHealthinsurance
because
your website was informative and the information sent was detailed and provided
good explanations."
The experience with your company was good - I received the information
I needed and when assistance was required it was provided. I worked
with Tim Holt by email and spoke with him on the
phone. He has been very responsive and provided speedy responses.
We are currently awaiting an appeal to remove pre-existing conditions based
on previous coverage.
I chose eTXHealthinsurance
because your website was informative and the information sent was detailed
and provided good explanations. Above all, the promise that your customer
does not just 'disappear' once a policy is sold, as with so many other companies.
Thanks and keep up the great service.
Sam Tuli
Allen, TX
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